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23 MAY 2023

CURZON SOHO, LONDON

Subject to availability.

Leading people and culture experts
from t
he world of hospitality

Shine People & Culture Summit is an event hosted by MAPAL Group to share knowledge, experience and insights within the hospitality sector.

Programme

23 MAY 2023

12:30

Registration

13:15

Official welcome

James Hacon | Chief Marketing Officer - MAPAL Group

13:20
Keynote: Humans vs. robots

James Hacon | Chief Marketing Officer - MAPAL Group

13:40
Panel: Attracting and retaining the best talent

Fernanda Antonio

Head of People & Culture - Caravan Restaurants

Kieron Bailey

Co-Owner & Director - Otolo

Trudi Parr

Head of People & Development - Mollie's


Moderated by: James McLuckie | Group Chief Learning Officer - MAPAL Group

14:05
Keynote: Recognition and communication as keys to talent retention
Jaime Fernández | Co-founder - Engagement by MAPAL
14:25
Panel: Building leadership capability and talent pipeline

Katarina Mizakova

Head of HR - Le Pain Quotidien
 

Ian Leigh

Managing Director - Thai Leisure Group

Moderated by: James McLuckie | Group Chief Learning Officer - MAPAL Group

14:50
Panel: Time to listen to our future workforce

Dawn will talk to three students who are looking to join the hospitality industry about their aspirations for the future.

Moderated by: Dawn Bowstead | Founder & Owner - Hospitality Jobs UK

15:10
Break
15:40
Panel: How to ensure your brand standards through training

Antonino Forte

Deputy General Manager - Galvin at Windows

John Kelly

Head of Culture & Development - Butlin's

Moderated by: Harry Bennett | Head of Sales UK - MAPAL Group

16:05
Panel: Taking a chance on the vulnerable and inexperienced

Chris Gamm

CEO - Springboard

Amanda Scott

Director of Talent, Learning & D&I - Compass Group

Greg Mangham

CEO - Only a Pavement Away

Una O'Reilly

Group Chief People, Culture & Sustainability Officer - The Ivy Collection, Caprice Holdings, Bill’s, The Birley Clubs

Moderated by: James Hacon | Chief Marketing Officer - MAPAL Group

16:25
Panel: Becoming a family-friendly employer

Emma Jarvis

Co-Founder - Parent Promise Collective

Natalie Parsons

Co-Founder - Parent Promise Collective

Raj Jones

Head of Diversity, Equity & Inclusion - Sodexo

Moderated by: Shelina Permalloo | Director - Lakaz Maman Mauritian Street Kitchen

16:50
Panel: Building positive cameraderie in the kitchen

Rory Mitchell

Chef Trainer - TGI Fridays

Tom Stuckey

International Operations Chef - Jamie Oliver Group
 

Patrick Howley

Founder - So Let's Talk

 

Moderated by: Cara Houchen | Editor - Staff Canteen

17:10
Keynote: How to get talent to fall in love with hospitality again

Emily Firth

Partner & Co-Founder - TheTruthWorks

17:30
Networking and cocktails

Contributing hospitality brands

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When?

23 May 2023

Where?

Curzon Soho,

London

* Subject to availability.

To learn more, don’t hesitate to get in touch

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