Leading people and culture experts
from the world of hospitality
Shine People & Culture Summit is an event hosted by MAPAL Group to share knowledge, experience and insights within the hospitality sector.
Programme
23 MAY 2023
12:30
Registration
13:15
Official welcome
James Hacon | Chief Marketing Officer - MAPAL Group
13:20
Keynote: Humans vs. robots
James Hacon | Chief Marketing Officer - MAPAL Group
13:40
Panel: Attracting and retaining the best talent
Head of People & Culture - Caravan Restaurants
Co-Owner & Director - Otolo
Trudi Parr
Head of People & Development - Mollie's
Moderated by: James McLuckie | Group Chief Learning Officer - MAPAL Group
14:05
Keynote: Recognition and communication as keys to talent retention
Jaime Fernández | Co-founder - Engagement by MAPAL
14:25
Panel: Building leadership capability and talent pipeline
Head of HR - Le Pain Quotidien
Ian Leigh
Managing Director - Thai Leisure Group
Moderated by: James McLuckie | Group Chief Learning Officer - MAPAL Group
14:50
Panel: Time to listen to our future workforce
Moderated by: Dawn Bowstead | Founder & Owner - Hospitality Jobs UK
15:10
Break
15:40
Panel: How to ensure your brand standards through training
Deputy General Manager - Galvin at Windows
John Kelly
Head of Culture & Development - Butlin's
Moderated by: Harry Bennett | Head of Sales UK - MAPAL Group
16:05
Panel: Taking a chance on the vulnerable and inexperienced
CEO - Springboard
Amanda Scott
Director of Talent, Learning & D&I - Compass Group
CEO - Only a Pavement Away
Una O'Reilly
Group Chief People, Culture & Sustainability Officer - The Ivy Collection, Caprice Holdings, Bill’s, The Birley Clubs
Moderated by: James Hacon | Chief Marketing Officer - MAPAL Group
16:25
Panel: Becoming a family-friendly employer
Co-Founder - Parent Promise Collective
Co-Founder - Parent Promise Collective
Head of Diversity, Equity & Inclusion - Sodexo
Moderated by: Shelina Permalloo | Director - Lakaz Maman Mauritian Street Kitchen
16:50
Panel: Building positive cameraderie in the kitchen
Rory Mitchell
Chef Trainer - TGI Fridays
Tom Stuckey
International Operations Chef - Jamie Oliver Group
Founder - So Let's Talk
Moderated by: Cara Houchen | Editor - Staff Canteen
17:10
Keynote: How to get talent to fall in love with hospitality again
Partner & Co-Founder - TheTruthWorks
17:30
Networking and cocktails
Contributing hospitality brands
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When?
23 May 2023
Where?
Curzon Soho,
London
* Subject to availability.
To learn more, don’t hesitate to get in touch